A Perfect Record of Success
We succeed where others fail because we have built the entire company - not just the software, but also the infrastructure, consulting services and support around the single goal of ensuring your success. The results are proven through our perfect track record with hundreds of companies ranging from startups to Fortune 50 giants.
It is this track record that gives us the confidence to offer the industry's only 100% unconditional guarantee of success that covers both software and consulting services. Of course this takes a great product, but the core software is just the start.
How We Ensure Success100% Adaptive Technology - This is the only suite of products built on 100% adaptive technology, so that the data model, business rules and workflows can be configured to your exact needs, without programming. This addresses the single greatest cause of failure in other products - it is too difficult to customize them to meet your requirements. This unique platform makes everything else possible. Rapid, Fixed Price Implementations - Because your system can be configured without programming, the implemention is fast. This not only allows us to provide an affordable fixed price quote for your deployment, it allows you to extend the system using just your browser as your needs evolve in the future. Proven Expertise - With over ten years of experience, our professional services team has handled every kind of deployment, and you benefit from their expertise and efficiency. Industry Best Practices - Our experience and our customers' experience is reflected both in the best practices that are built into our pre-configured applications and the expertise we provide when configuring them to your particular needs. The Right Design - With EnterpriseWizard's flexibility and power, you can do just about anything you want. But just because you can do something, doesn't mean you should. We have the experience to know what alternatives will work best for you. Together with your team, we will design an implementation that not only meets your business objectives, but is also easy to use and maintain. Self Interest - Other companies can afford to let a few customers' implementations run off track. We cannot. Not just because we would not get paid - our perfect track record is on the line and we are going to do whatever it takes to maintain it. If EnterpriseWizard is not the right solution for your organization, we will tell you rather than make a sale that could hurt our track record. |
EnterpriseWizard Provides a Complete, No-Risk Solution
Security - An independent security firm executes regular audits of our hosting infrastructure and application software and in keeping with our core principal of transparency, we publish the results for your review.
The system supports unlimited custom groups and provides fine grained access control down to the record and field level for complete process and data access control.
Thanks to the sophisticated security model, your worldwide staff, customers, partners, suppliers and affiliates can access the information appropriate for them 24/7 with full security, and you can enjoy a 360 degree view of your business.
Scalability - We built the adaptive platform on top of J2EE for enterprise scalability, connectivity and cross-platform compatibility. The result is a system that easily supports a company the size of Chevron, that handles a database of 10 million records as easily as 50,000, that can generate over 100,000 tickets per hour on commodity hardware and that will fully leverage new advances in hardware and software technology.
Hybrid SaaS - EnterpriseWizard supports the Hybrid SaaS model, meaning that it is available both as a pure SaaS service and for purchase and deployment behind your firewall if you need tight integration with sensitive back end systems.
Easy Upgrades - Upgrades are safe and easy because there is no custom code to maintain. You can upgrade from any version to any subsequent version without losing any of your customizations. See upgrade video.
Redundant Infrastructure - With a redundant SaaS infrastructure, we offer the industry's strongest uptime guarantee.
While other vendors can only offer a "pro-rata" refund, meaning that they give you a $3 refund from a $500 monthly bill if the service is down for half a day, we guarantee a full refund on the entire month's service if we don't meet our SLA. Of course, the benefit is not the refund, but the security of knowing that it will not be needed
