Custom Applications for Business Process Automation
EnterpriseWizard has been solving the varied process automation needs of our customers for many years. Most customers implemented EnterpriseWizard to manage a standard process such as help desk or customer support, and then discovered that they could leverage their investment in EnterpriseWizard to automate many other processes in their organization, at no additional cost.
There are clear advantages to using a single platform to automate both the standard and unique business processes of your company:
Benefits |
EnterpriseWizard Has Everything you Need
Many solutions offer only one part of the puzzle and must be combined with other applications to become functional. Not EnterpriseWizard. It comes with everything you need: a robust and scalable data model, powerful workflow and rules engines, sophisticated search functionality, a full audit trail, and fine-grained user permissions that allow the most complex processes to be implemented and enforced, all without writing a line of code.
Consolidate operations under a single extensible framework that adapts to changing business needs without programming. New tables, fields and relationships between tables can be created in a few minutes using just a browser. Each new table comes with the full infrastructure needed to make it supremely functional, and there is no limit to the number of tables and fields that can be added.
Workflow and rules provide the intelligence to automate the most complex business processes easily and without programming. Workflow controls state transitions and executes actions, while rules can validate data, send notifications, update data in related tables and other systems, run scheduled imports and exports, run time-based searches and send notifications about records meeting some criteria, and perform a host of other actions.
Powerful search functionality is essential for enabling any kind of automation. EnterpriseWizard's search capability is the best we have seen. It includes historical searching (find the asset that ever had this serial number or the support cases that were ever assigned to this person) . And it finds records in which a particular field just changed or didn't change as of the last modification. This is what often drives rule actions.
For instance, when a record is saved, a rule may run a saved search that checks whether a field such as Approved has changed to Yes, and also checks whether the approved by field matches an allowed value (Approved by may need to equal the submitter's supervisor, for instance). Depending on the search result, the rule can then trigger an error message "Only the supervisor has the right to approve this request", an email, or whatever action is desired. A process automation system is only as good as its search capability, and that is why we have developed over-the-top search functionality.
Easy-to-create charts, reports, and dashboards provide the insight and information you need, whenever you want it. It takes just a couple of minutes to create a new chart/report, and you can see the output as a graphical chart, as html data, or in Excel or ASCII text. Reports can be scheduled and emailed or distributed to a URL for access.
Fine-grained access permissions provide the control needed for widespread use throughout an organization. Permissions cover menu items, tables, records, and extend down to the field level, allowing you to give users exactly the access they need.
A fully customized end user interface can be offered to users with the information organized the way that is best for your organization. Multiple look and feel schemes are supported, so that different end users can see different branding.
Staff home Pages and a customizable interface allow staff users to work the way that suits them. They can define their own home page and organize it with the links, charts, and searches that are most useful to them. They can create custom data views and saved searches to display the information that helps them work more efficiently.
Full Integration is supportedwith LDAP / MS Active Directory authentication and single sign-on support for ease of user maintenance, and Web Services and REST API's to enable real-time integration with other enterprise systems.
Full auditability is provided through historical snap-shots that display the entire record as it existed at any point in the past and audit logs that allow any event type to be captured.
