EnterpriseWizard Pricing Overview
We offer pricing options to fit every need. Start with risk-free month-to-month hosted service or sign up for a longer term hosted or lease contract. If you prefer, purchase a permanent license outright for use on your in house servers. With our hybrid SaaS and purchased software options, you can easily move from one pricing model to another without incurring additional cost.
There are no per module or per function costs with EnterpriseWizard. This means that you can use the product for ITIL, Service Desk, External Customer Support, Change Management, Sales Automation, Marketing Campaign management, and all your other Business Process Automation needs without incurring any costs other than additional user licenses (if needed). The pricing is purely based on the number of staff users and includes out-of-the-box application templates designed to get you up and running quickly, with minimal effort.
License Types
Our main license type is a "named staff seat" license with an option for unlimited end user access. A "named staff seat" is used by someone who regularly works in the staff interface of the system, for instance as a support technician, sales person, project manager, change approver, or marketing director -- essentially a user who has the authority to work on (edit) other people's records as well as his/her own. Named staff licenses are based on active use, and they are automatically freed up after 30 days of disuse. They can also be easily reassigned if an employee leaves the company.
For an additional increment of the named staff user price, we offer a license for an unlimited number of end users. End users may be internal employees or external users who are "customers" of the system - they interact with the system through the "end user" interface and can create records, view any records they are permitted to view, and can edit only their own records.
As an example, a company might have 4,000 employees who submit helpdesk tickets, 12,000 customers who create support tickets, 200 telemarketers who create sales leads, 40 active support staff, and 60 sales people who follow up on the leads. Such a company could purchase a named staff license for the 100 (60 + 40) named support and sales staff users and for approximately an extra 20% of that cost, provide individual logins and access for all the 4,000 internal staff, 12,000 customers and 200 telemarketers as end users.
For those who prefer to purchase concurrent staff licenses, we also offer a limited number of concurrent staff licenses based on the number of named staff seats purchased. Concurrent staff licenses can be purchased in a 1 to 3 ratio to named staff licenses, i.e. for every 3 named licenses purchased, 1 concurrent license may be purchased.
Call us at 888-727-2209 ext. 1 if you need help understanding our license model. We will be happy to provide you with a personalized price quote after a brief discussion of your user base and their needs.
Note: There is a minimum purchase of 3 staff users. Volume discounts apply for purchases of more than 25 users. We also offer all-inclusive pricing packages for consulting services with hosted service.
Hosted Service Pricing
We offer month-to-month service or you can pay for a year up front to get two months for free (12 months for the price of 10).
| Type of Service (under 25 users) | Cost |
| Hosted Named Staff Users without end user access (includes support and upgrades) | $45 per staff seat per month $450 per staff seat per year |
| Hosted Named Staff Users including unlimited end user access, support and upgrades | $65 per staff seat per month $650 per staff seat per year |
| Hosted Concurrent Staff Users including unlimited end user access, support and upgrades | $195 per staff seat per month $1,950 per staff seat per year |
| Minimum Setup/Consulting Fee - 3 hours of consulting to jumpstart your implementation | $600 |
With our hosted service, there is no software to buy, no server to maintain, support is included, and your success is guaranteed.
View the EnterpriseWizard Hosted Service Level Agreement for details of our service guarantees and the pricing for optional services, such as hosting on a dedicated server, running the service under your company's domain name, and using our Extended Enterprise Service, which includes REST and Web Services integration.
Software Purchase Pricing
| Type of Purchase (for less than 25 users) | Cost |
| Purchase of named staff license without end user access on Linux | $700 per named staff user |
| Purchase of named staff license with unlimited end user access on Linux | $950 per named staff user |
| Purchase of concurrent staff license with unlimited end user access on Linux | $2,850 per named staff user |
| Purchase of named staff license without end user access on Windows | $800 per named staff user |
| Purchase of named staff license with unlimited end user access on Windows | $1,050 per named staff user |
| Purchase of concurrent staff license with unlimited end user access on Windows | $3,150 per named staff user |
In just 10 minutes you can install the software on your own server and preferred operating system. More economical than hosted service in the long term, the perpetual license is good forever.
See our System Requirements for information on server requirements. Visit our Download page to download it now.
Software Lease Pricing
Support, upgrades and maintenance are all included in the price. Pay as you go service, but the software resides on your in-house server. We offer leases in terms of 6, 12, or 18 months.
Turnkey System
Hardware, Software, Implementation, Maintenance and Support.... everything is included and system performance is guaranteed. View details about our turnkey systems . Since hardware prices are always changing, it is best to call us at 888-727-2209 ext 1 for an up-to-date quote for a turnkey system.
Support Packages
Standard Support package includes telephone support during normal working hours, all upgrades and enhancements and is available at an additional cost of 20% per year of the license value. We also offer a Premium Support package, which provides 24/7 telephone support. View our Support Plans for more details.
Implementation Services
We highly recommend using our consulting team's services for a well designed implementation. Services are available on an hourly basis and customers may engage us for as little as 1 hour. We offer complete packages on both an hourly and a fixed price basis.
Rates are $200 per hour or $1,600 per day for off-site consulting. On-site costs vary based on distance and include travel expenses. Most consulting is done off-site. View information about our consulting services.
