System Requirements
Just plug it in!
If you use our hosted service or our turnkey preconfigured hardware, just plug it into the network and you are ready to go with guaranteed performance and reliability. If you prefer to use your own hardware, we are still ready to help.
Operating Systems
EnterpriseWizard is built on the J2EE architecture for compatibility across all operating systems. Both 32 bit and 64 bit versions of the following OS's are supported for the server. For optimum performance, we strongly recommend using a 64 bit OS.
Prebuilt installers are available for download on:
Windows: 2000,2003,2008,XP,Vista
Linux: All major releases, including Suse, RedHat, Debian, Gentoo
AIX
Solaris
Please contact us about other operating systems and mainframe support.
Web Server Applications
The installation package includes the JBoss application server and Tomcat JSP server, and no additional web server is needed. For example, you can install the entire product on a laptop running Windows XP home edition or the server edition.
If either Apache or IIS are found, EnterpriseWizard will automatically integrate with them so that it can be accessed either through the JSP server on port 8080 (by default, the actual port is configurable) or through the native web server on port 80.
Browser Support
No client software is needed to access EnterpriseWizard, as it is a 100% web-based product. All access is through a web browser, and the following browsers are supported.
- On Windows: IE 6.0, 7.0, 8.0+, FireFox 2.0, 3.0+, Safari 2.0, 3.0, 4.0+, Chrome 1.0+
- On Mac/Linux/Unix: FireFox 2.0, 3.0+, Safari 2.0, 3.0, 4.0+, Chrome 1.0+
Hardware
If you install on your own server, we recommend 12G Gigabytes of DDR RAM and a 64 bit OS such as Linux or 64 bit Windows for optimum performance. Dual processors are recommended for systems with large numbers of concurrent users. Approximate RAM requirements are:
- 1 user (laptop): 4G
- 3-50 users: 12G
- 50-500 users: 24G
- 500-100,000 users: 36G.
Note: The memory requirements are the same whether you are running under a native or virtual OS, and while the application will run efficiently on a laptop with 4G RAM, it really does need 12G when it is being used to serve multiple. There are three reasons for this:
- When architecting an application, there is a trade-off between performance, flexibility and RAM requirements. We designed for maximum performance and flexibility, knowing that this would require a lot of RAM. Happily, Moore's law has brought the price of 12G RAM down to under $400.
- We built on J2EE to exploit the billion dollar investment that companies like Sun and IBM have made in this platform for enterprise connectivity, security and scalability. It paid off, but Java-based applications are memory hungry.
- It is a 2,000,000+ line enterprise application, built on an infrastructure that allows it to scale to hundreds of thousands of users. Just as a Boeing 747 needs a large runway to take off, even when there are just a few passengers, so EnterpriseWizard needs sufficient RAM, even when there are only a few users.
Turnkey System
We offer turnkey servers with EnterpriseWizard pre-installed. These include:
- Dual quad-core Intel i7 processors
- Redundant power supplies
- 24G RAM
- Four 500G SATA II hard drives in RAID 10 configuration
Our hardware partner, ASA Computers, delivers turnkey servers that provide superb performance. They are delivered pre-configured for your network, with EnterpriseWizard already installed. Click here to configure a server that can handle over 100,000 tickets per hour at a cost of under $5,000.
Hotswap Redundant Servers
For high-availability, we will configure pairs of Linux servers for full redundancy at no additional charge. Machines pre-configured for enterprises with over 100,000 active users include 16 processor cores and 36 Gigabytes of DDR RAM. Configurations for larger enterprises are available on request and all are backed by our performance guarantee.
